Terms of Service

Welcome to SocialPulse. These Terms of Service govern your use of our website and services. By accessing or using our services, you agree to be bound by these terms. Please read them carefully before engaging with our platform.

1. Service Description

SocialPulse provides social media strategy, content creation, and community management services to businesses and organizations. Our services are designed to help you build and maintain a meaningful online presence across various social media platforms. The specific services available to you depend on the package or arrangement you select.

2. Acceptable Use Policy

When using our services, you agree to the following guidelines:

3. Account Creation and Management

If you create an account with us or engage our services, you agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your account credentials secure and confidential
• Notify us immediately of any unauthorized account access
• Take responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these terms or engage in suspicious activity. You may not create multiple accounts or transfer your account to another party without our written consent.

4. Service Availability and Modifications

Availability

While we strive to provide consistent access to our website and services, we do not guarantee uninterrupted availability. Our services may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control. We will make reasonable efforts to provide notice of planned downtime when possible.

Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, including:

• Website features and functionality
• Service packages and pricing structures
• Platform integrations and supported social media channels
• Terms and conditions governing service use

Existing service agreements will be honored according to their original terms unless mutually agreed otherwise.

5. Geographic Restrictions

Our services are primarily designed for businesses operating in Cyprus and the surrounding region. While we may work with clients in other locations, service availability, features, and support may vary by geographic location. Certain services may be subject to local laws and regulations that affect their availability or implementation.

6. Intellectual Property Rights

Our Content

All content on our website, including text, graphics, logos, images, and software, is the property of SocialPulse or our content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission.

Your Content

When you provide content to us (such as through contact forms, service requests, or collaboration), you grant us a non-exclusive license to use, reproduce, and display that content solely for the purpose of providing our services. You retain ownership of your content and are responsible for ensuring you have the necessary rights to share it with us.

License Grants

For clients engaging our services, the ownership and licensing of created content will be specified in your service agreement. Typically, you will receive appropriate rights to use content we create for your social media presence, while we may retain the right to showcase work samples in our portfolio with your permission.

7. Payment Terms

For services requiring payment:

• Fees and payment schedules will be specified in your service agreement
• All prices are quoted in Euros (EUR) unless otherwise specified
• Payment is due according to the terms outlined in your agreement
• Late payments may result in service suspension or termination
• Refund policies will be specified in your service agreement

8. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to the practices described in our Privacy Policy. We are committed to protecting your data in accordance with GDPR and other applicable privacy regulations.

9. Limitation of Liability

To the fullest extent permitted by law, SocialPulse shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability for any claims arising from these terms or your use of our services shall not exceed the amount you paid us in the twelve months preceding the claim. This limitation applies regardless of the legal theory on which the claim is based.

10. Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the reliability, accuracy, or availability of our services. We do not guarantee specific results from our social media strategy services, as outcomes depend on numerous factors beyond our control, including platform algorithms, audience engagement, and market conditions.

11. Indemnification

You agree to indemnify, defend, and hold harmless SocialPulse, its officers, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of our services, your violation of these terms, or your violation of any rights of another party. This includes reasonable attorney fees and costs.

12. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including:

• Violation of these Terms of Service
• Fraudulent, abusive, or illegal activity
• Failure to make required payments
• Any conduct that we determine harms our business or reputation

Upon termination, your right to use our services will immediately cease. All provisions of these terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

13. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of the Republic of Cyprus. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Cyprus. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. We will provide notice of material changes by posting the updated terms on our website with a revised "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the modified terms. We encourage you to review these terms periodically.

15. Contact Information

If you have questions about these Terms of Service, please contact us: